Banking

How Can I deposit funds to my account?

For your convenience we have prepared this table that summarises deposit and withdrawal options and includes indicated times. For full detail on all deposit and withdrawals methods please see the relevant section below.

* First check takes 10 business days to clear. Thereafter they clear immediately on receipt.
** Please refer to the Deposit and Referral Bonus's section for full details
*** If the check is $500 or more you can Fed Ex it to us using our account
**** There is a $10 administration charge for members making a 3rd or subsequent withdrawal per calendar month, excluding bank wires
***** Firepay is not available as a withdrawl method. It is not possible to withdraw via any method if you have deposited via FirePay within the previous 6 business days of your withdrawal request, unless your remaining account balance is greater than your cumulative FirePay deposits.

What methods of Deposit do you accept?

The Exchange accepts deposits by the following methods:

• Credit Card 1st deposit up to $250 clears instantly and subsequent deposits once card has been verified.
• ACH clears within approximately 3 to 4 business days.
• FirePay clears instantly.
• Bank Transfer clears within 1-2 business days.
• Check/Money Order clears within 10 days of receipt for unverified accounts. Once we have received 1 similar checks from you (i.e. drawn on the same bank/institution, for similar amounts) which have successfully cleared your account is verified.

Why do you not accept PayPal?

PayPal does not process funds to exchanges such as ourselves.

I'm experiencing trouble Depositing with my credit card. Who should I contact?

Many North American banks decline credit card transactions for certain classes of merchants. This determination is made by the banks and not the Exchange or the credit card companies. If you encounter a problem using your credit card, we suggest that you contact us as we maybe able to assist you with this or consider using one of our other deposit options.

Also, please ensure that the documentation verifying your card has been received by the Exchange.

Are there Deposit fees?

The Exchange do not charge any fees for depositing. Please check with your institution for the relevant fees that they may charge.

What are the Deposit limits?

There is a minimum deposit of $25 across all methods of deposit.

• Check: No maximum limit
• Bank Transfer: No maximum limit
• ACH: limit is initially $1,000 per 30 days after ID checks
• FirePay: Default limit of $100 per 7 days applies. this can be increased to $1,500 per 7 days by contacting the banking department
• Credit Card: 1st deposit limit of $250. Thereafter your credit card must be verified.

Verifying Cards: To do this we request that members that you send a proof of I.D. and ownership of your credit card. Once these documents have been received, your limit may be raised to up to $1000 per month. The maximum limit of $4,000 is available once your credit card has been in use on Exchange for a period of 2 months. Please note that your credit card deposit limit applies across all cards on your account and not for each card individually.

How do you protect my privacy?

All your personal account details are kept strictly private and confidential. In no circumstances will we make available information about any individual's activity or information on the exchange.

Please see our privacy policy section.

What currency can I deposit?

All Exchange Accounts are denominated in US Dollars, however we also accept funds in other currencies (Sterling, Euro, Canadian Dollars and Australian Dollars). Once the funds are received by our bank they are converted to US Dollars. If you wish to deposit in other currencies please contact the Exchange.

Where are my funds held?

Customers' funds are held in segregated accounts at National Irish Bank.

Am I required to submit documentation for my account?

You are not required to submit documentation to open and use your account. However if you wish to use the following method's of deposit, you are asked to submit the following:

Credit Card: We request that you send us a proof of id and ownership of your credit card. Simply photocopy a passport or photo id and both sides of your credit card and fax us a copy on +1866 3031924 or scan and email them to help@intrade.com. It is important that the copies be legible.

FirePay: In order to increase your Firepay limit to $250p.w. please forward a copy of your passport/drivers licence.

ACH: complete the form which you download from the ACH deposit page and fax it to +1866 3031924 or scan and email to help@intrade.com, along with a copy of a blank voided check.

The Exchange also reserves the right to request documentation from a member where it deemed appropriate

I want to Withdraw some money. How can I do this?

You simply go to the My Account page and select the method of withdrawal you wish to use. All withdrawals must be requested from here and cannot be processed via Live Help or telephone.

What are the methods of Withdrawal?

Withdrawals are made via the My Account page by selecting the method of withdrawal you wish to use. All withdrawals must be requested from here and cannot be processed via Live Help or telephone.

You may withdraw your funds using the following methods:

• Credit Card: due to restrictions in place by Master Card it is not possible to withdraw to Master Card.
  If you have deposited by Visa can you request a Credit Card withdrawal only up to the amount deposited within the last 6 months. Please note that it is the Exchanges policy that all Visa card deposit within 6 months be refunded before an alternative method of withdrawal can be used.
• Bank Wire: it takes approximately 3 business days, after the day of the request for a bank wire to be received. There is a $20 bank wire fee for this method of withdrawal.
• Check: it takes approximately 10 business days for Checks to be received. This is because your check is a bankers draft that we request from our bank and then it is sent via regular mail to you from Ireland. Please ensure your mailing address is correct before requesting this method of withdrawal. If your check which you request from your account is either lost or mislaid we will need to wait a full 10 working days (from first notification) before we can issue a new one.
• FedEx: You may request a check withdrawal to be sent via FedEx. There is a $30 charge for this service, and in most cases you will receive you check about 4 to 5 days after request.

Members are permitted two free withdrawals per calendar month, thereafter there is a $10 administration fee imposed, with the exception of bank wires.

Are there Withdrawal fees?

• Bank Wire: there is a $20 fee to cover the cost to the Exchange. An intermediary or receiving bank can also take charges for the bank wire, which we do not have any control over and unfortunately cannot cover.
• Check:no fee, however you bank may take a charge for lodging they check, please check with your institution regarding this.
• Fed Ex Check: there is a $30 charge to cover the cost to the Exchange
• Credit Card(Visa): no fee

Please note, there members are permitted two free withdrawals per calendar month, thereafter there is a $10 administration fee imposed, with the exception of bank wires.

How long does a Withdrawal take to reach me?

• Bank Wire: typically 3 business days after the request has been made
• Check: normally takes 10 business day as they are sent regular mail from Ireland
• Fed Ex Check: normally takes 4 to 5 business days after date request
• Credit Card(Visa): normally take 3 to 5 business days for you bank to process it back to your card

How much can I withdraw?

To view your available withdrawable balance click on the My Account page. The maximum amount that you have available to withdraw is called 'Withdrawable Cash'.

The minimum withdrawal that can be processed is $25, unless you are closing your account.

Is it safe to use my Credit Card on the Exchange?

Yes. All transmission of card details between your browser, our servers and our payment providers are always fully encrypted.

Do I earn interest on my funds?

Yes, if your account meets certain criteria explained below.

Interest Rate: The interest rate applicable to calendar quarter 1 (1st January 2006 to 31st March 2006) shall commence at 3% p.a. calculated as detailed below. The rate may be amended on 7 days notice published in the Exchange News section of the site if underlying exchange rates change.

Payment of Interest: Interest will be calculated on a quarterly basis and paid to the members account within 190 business days following the end of the quarter.

Criteria is that you must have maintained a balance of $20,000 (defined as BOTH available funds and frozen funds combined) or more with the exchange for the entire calendar quarter to be entitled to interest for that quarter.

Method of Calculation: Sum of ((Rate of Interest/365)*total funds at end of each day)

Are my funds secure?

Yes. Trust, Security and Confidentiality are cornerstones of the Exchange and these matters are of the utmost important to us. Important facts for you to consider:

Segregated Funds: Your funds are held in segregated accounts with National Irish Bank, Irelands largest bank which are completely separate and distinct from the Exchanges own reserves

Safer by Design: If the Dow Jones crashes, the New York Stock Exchange doesn't go bankrupt. In the same way, the Exchange doesn't lose money when an unusual result arises. Whenever you trade, we will 'freeze' sufficient money in your account to cover your potential losses. If you lose, we simply transfer the already frozen money from your account to a winning customer account. If you win, we pay your winnings from a losing customer account.

Member Specific Bank Accounts: Your funds and those of all exchange member funds are held separate and segregated from the Company's own capital at National Irish and Anglo Irish Bank. To provide additional transparency we have introduced a unique service where an individual member can have a specific account established within the suite of segregated accounts.

This service further separates your funds from those of other members and enables you to see on an individual Bank Statement your balance, and transactions. This service which includes receiving a periodic hard copy bank statement is being offered to members with $50,000 or more in their account for free. All other members can avail of this facility for $50p.m.

For more details please email our Banking Manager at help@intrade.com.

Jurisdiction: The Exchange is located and operated from Dublin, Ireland. Any member of the exchange is welcome to visit our offices by prior appointment at:

Intrade
Unit A1, Hume House
Hume Centre, Hume Avenue
Park West Industrial Park
Dublin 12, IRELAND

How do I contact intrade?

Mailing Address:
Intrade
Unit A1, Hume House
Hume Centre, Hume Avenue
Park West Industrial Park
Dublin 12, IRELAND

Hours: Email assistance and Live Help is available 24/7.
Our telephone hours are 8am to 10pm Dublin time (3am to 5pm ET). Certain banking queries may only be addressed during Dublin banking hours (up to 1pm ET Monday to Friday).